Privacy Statement

1. Overview

General Information

The following is a simple overview of what happens to your personal data when you visit our website. Personal data is all data that can be used to identify you as a person. Detailed information on the subject of data protection is available in our Privacy Statement to be found at the bottom of this page.

Data acquisition on our website

Who is responsible for data acquisition on this website?

The website operator is responsible for data processing. The contact details can be found in the legal notice of this website.

How do we acquire your data?

Some of your data is provided by you. For example, data may be entered in a contact form.

Other data is automatically collected by our EDP systems whenever you visit the website. This is mainly technical data (e.g. Internet browser used, operating system or time of page access). This data is collected automatically the moment you visit our website.

What do we use your data for?

Part of the data is used to ensure an error-free operation of the website. And other data may be used to analyse your consumer behaviour.

What are your rights regarding your data?

At any time you have the right to receive information about the origin, recipient and purpose of your stored personal data without charge. Furthermore, you have the right to demand rectification, locking or deletion of this data. If you have any further questions on the subject of data protection, please do not hesitate to contact us at the address given in the legal notice of this website. In addition, you have the right of appeal to the competent regulatory body.

Under certain circumstances, you may also request limited processing of your personal data. Please refer to the Privacy Statement under "Right to Restrict Data Processing" for further details.

2. General and compulsory information

Data Protection

The website operator takes your privacy and personal data protection very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations as well as this privacy statement.

A number of personal data is acquired by visiting this website. Personal data is all data that can be used to identify you as a person. This privacy statement specifies which data we collect and how we use it. It also explains how and for what purpose this is done.

Please note that data transferred on the Internet (e.g. when communicating by e-mail) may be subject to security vulnerabilities. Absolute data security against access by third parties is not possible.

Responsible Body

Responsible for the data processing on this website is:

Volkmar Dornick
Achilles Orthopaedic Footwear And Accessories GmbH
Kluckstraße 36 10785 Berlin

Phone: +49 30 2613925
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

The responsible body is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g. names, e-mail addresses, etc.).

Revoke your consent to data processing

Many data processing operations are only possible upon your explicit consent. You can revoke your already given consent at any time. To do so, just send us an informal e-mail. All data processing carried out until the revocation remains legitimate.

Right of objection against data acquisition under special circumstances and against direct advertising (Sect. 21 GDPR)

Data processing on the basis of Art. 6 para. 1 e or f GDPR, entitles you at any time to object against the processing of your personal data for reasons arising from your particular situation. This also applies to profiling based on these provisions. The respective legal basis on which the data processing is based can be found in this privacy statement. In case you file an objection, we will no longer process your personal data concerned. This is unless we can provide compelling reasons justifying the processing which outweigh your interests, rights and liberties or the processing serves to assert, exercise or defend legal claims (objection according to Art. 21 para. 1 DSGVO).

If your personal data is processed for the purpose of direct advertising, you have the right to object at any time to such processing, including profiling, insofar as it serves as a basis for direct advertising. Any objection will result in your personal data no longer being used for direct marketing purposes (objection according to Art. 21 para. 2 GDPR).

Right of appeal to the competent regulatory body

In the event of infringements of the GDPR, concerned parties have the right to appeal to a regulatory body, in particular in the Member State of their habitual residence, workplace or place of the presumed infringement. The right of appeal shall be without prejudice to other administrative or judicial remedies.

Right of data portability

You have the right to obtain the data, which we are processing automatically on the basis of your consent or in fulfilment of a contract, in a common, machine-readable format for yourself or for a third party. Any request for direct data transmission to another competent party will only be effected if technically feasible.

SSL and TLS encryption

In the interest of security and to protect the transmission of confidential content, such as orders or enquiries sent to us, this website uses SSL or TLS encryption. If your connection is encrypted, you can recognize by the fact that the URL in your browser changes from "http://" to "https://" and by the small padlock icon in the URL bar.

With SSL or TLS encryption enabled, the data you transmit can not be accessed by third parties.

Information, locking, deletion and rectification

At any time you have the right, within the framework of the applicable legal provisions, to receive information about the origin, recipient and purpose of your stored personal data without charge and, if applicable, the right for rectification, locking or deletion of this data. If you have any further questions on the subject of personal data, please do not hesitate to contact us at the address given in the legal notice of this website.

Right to Restrict Data Processing

You have the right to request limited processing of your personal data. For further information, please do not hesitate to contact us at any time under the address given in the legal notice of this website. The right to restrict the processing in the following cases:

  • If you dispute the accuracy of your personal data stored with us, we usually need time to verify this. For the duration of the examination, you have the right to demand that the processing of your personal data may be limited.
  • If the processing of your personal data has taken place illegitimately, you can demand the restriction of data processing instead of its deletion.
  • The same applies if we have no further use of your personal data, but you need it to exercise, defend or assert legal claims.
  • If you have filed an objection in accordance with Art. 21 para. 1 GDPR, a weighing to the respective interests of you and us must be made. As long as it is not yet clear whose interests predominate, you have the right to demand that the processing of your personal data be restricted.

If you have restricted the processing of your personal data, apart from its storage, such data may not be processed without your consent. This excludes cases where the processing is necessary for the assertion, exercise or defence of legal rights or for the protection of the rights of another natural or legal party or in order to protect an important public interest of the European Union or of a Member State.

3. Data acquisition

Cookies

This website partly uses so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies serve to make our website more user-friendly, effective and secure. Cookies are small text files which are stored on your computer by your browser.

Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit to the website. Other cookies remain stored on your device until you delete them. We use these cookies to recognize your browser the next time you visit our site.

You can configure your browser to inform you when cookies are set, to allow cookies only in specific cases, to prevent cookies from being accepted in some cases or generally, and to enable the automatic deletion of cookies on closing. If cookies are disabled, the operation of this website may be limited.

The cookies that are required to carry out the electronic communication process or to provide certain functions you may wish to use (e.g. the shopping basket function) are stored on the basis of Art. 6 para. 1 f GDPR. The website operator has a legitimate interest in the storage of cookies in order to provide its services technically error-free and as efficiently as possible. If other cookies (e.g. cookies for analysing your web browsing behaviour) were used, they will be treated separately in this privacy statement.

Server log files

The web hosting service provider collects and stores information in server log files, which your browser transmits to us automatically. These log files contain information about:

  • Browser name and version
  • Operating system
  • Referrer URL
  • Host name of the accessing computer
  • Time of server request
  • IP address

This data will not be merged with other data sources.

It is in the legitimate interest of the website operator that his website is technically error-free and continuously optimised. This requires the server log files to be recorded pursuant to Art. 6 para. 1 f GDPR.

Contact form

By using the contact form to make enquiries, the information you provide, including your contact details, will be stored so that we can process the enquiry and respond to possible follow-up questions. This data will not be disclosed without your consent.

This means that the data entered in the contact form is processed exclusively pursuant to your consent (Art. 6 para. 1 a GDPR). You may revoke this consent at any time. To do so, just send us an informal e-mail. All data processing carried out until the revocation remains legitimate.

All data entered in the contact form will remain with us until you request its deletion, revoke your consent to data storage or the purpose for keeping the data no longer applies (e.g. after your enquiry has been processed). Mandatory legal provisions - in particular retention periods - remain unaffected.

4. Web Analytics and advertising

Google Analytics

This website uses Google Analytics, a web analytics service. The service is offered by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses cookies, small text files which are stored on your computer by your browser. These text files allow an analysis of how you use our website. The data gathered by these cookies is usually transferred to a Google server in the USA and stored there.

It is in the legitimate interest of the website operator to use Google Analytics to track and report website traffic in order to optimise both its website and its advertising. The storage of cookies and the use of Google's web analytics service are pursuant to Art. 6 para. 1 f GDPR.

IP Anonymisation

On this website IP Anonymisation has been activated. As a result, Google will shorten  IP addresses within member states of the European Union or other signatory states to the European Economic Area Agreement before they are transmitted to the United States. Only in exceptional cases the full IP address is transmitted to a Google server in the USA and shortened there. Google will use the IP address together with the previously generated information on website traffic for analysis purposes, to compile reports on website activity and to provide other website and internet related services to the website operator. The IP address transmitted by your browser through Google's web analytics service will not be merged with any other data held by Google.

Browser plug-in

You may disable cookies by changing the appropriate settings on your browser. However, please note that if you do so we cannot guarantee the full use of all functions of this website. In addition, you can prevent Google from collecting the data relating to your use of the website generated by the cookie (including your IP address) and its processing by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

Objection against data acquisition

You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie is set to prevent your information from being collected on future visits to this website: Disable Google Analytics.

For more information on how Google Analytics handles user data, please refer to Google's Privacy Policy:  https://support.google.com/analytics/answer/6004245?hl=en.

5. Plug-ins und tools

Google Web Fonts

This page uses so-called web fonts provided by Google for a uniform font display. Upon accessing a web page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly.

This requires your browser to connect to Google's web servers. Google thus knows that our website has been accessed from your IP address. The use of Google Web Fonts ensures a uniform and appealing appearance of our website content. This constitutes a legitimate interest pursuant to Art. 6 para. 1 f GDPR.

If your browser does not support web fonts, a standard font installed on your system will be used.

For more information on Google Web Fonts, please visit https://developers.google.com/fonts/faq and read Google's privacy statement: https://policies.google.com/privacy?hl=en.

Cookies make it easier for us to provide you with our services. With the usage of our services you permit us to use cookies.
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